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About TMF Group

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

TMF India is a Great Place to Work, ISO & ISAE certified organization.

Discover the role:

The objective is to design, develop, customize, and administer event management-based tools & systems that align with Application events, infrastructure events, network events, with advanced analysis and troubleshooting. Creating and maintaining technical documentation with respect to system design

Key Accountabilities:  

• Experience with the Deployment and administration of BMC Helix Operation Management
• Experience in Installation and configuration of Linux server, proxy, docker, docker proxy and BHOM Intelligent Integrations
• Experience with the installation and administration of Microsoft System Centre Operations Manager 2012 and 2016 & other monitoring tools in market
• Experience in application network performance and availability monitoring
• Perform product migration & upgrade
• Management pack authoring knowledge. Working knowledge on use of Microsoft Windows
• PowerShell scripting engine to automate tasks with SCOM
• Integrating SCOM monitoring solution with ticketing using connectors setting up required logic
• Routinely review monitoring systems and services to ensure stability and security
• Deliver Custom out of box monitoring requests. Cross platform Monitoring configuration and maintenance
• Basic knowledge on Cloud Fundamentals Active directory Windows operating system
• Monitoring awareness for cloud-based applications or third-party application monitoring configuration Basic knowledge on Cloud Fundamentals Active directory Windows operating system
• Troubleshooting skills for monitoring agent daily operational queries platform server issues. ITIL process knowledge

Key Capabilities:  

• 3 to 6 years related work experience in designing and building Observability capabilities using tools like SCOM, site24x7, BHOM, Service Modeling, Incident Routing & integration.
• Experience with BHOM (BMC Helix Operation Management) tool is must.
• Good Analytical skills - ability to understand requirements, identify solutions, design, and implement the same.
• Integration of monitoring tools with different systems
• Good knowledge of reporting
• Experience in monitoring tools, application Performance management tools. Operations management tool with AIOPS and so.
• Experience in Dashboard Tools
• Experience in ITSM tools & terminology
• Experience in various software’s like end point management tools, BMC remedy, Asset management tools, etc

General skills:

• Team player.
• Constant learner & self-motivated person.
• Analytical and problem-solving skills.
• Ability to work without direct supervision.
• Ability to work under pressure.
• Good communication and interpersonal skills.
• Familiar with ITIL & ITSM principles.

What's in it for you?

Pathways for career development

• Work with colleagues and clients around the world on interesting and challenging work;
• We provide internal career opportunities so you can take your career further within TMF;
• Continuous development is supported through global learning opportunities from the TMF Business Academy.

Making an impact

• You’ll be helping us to make the world a simpler place to do business for our clients;
• Through our corporate social responsibility programme, you’ll also be making a difference in the communities where we work.

A supportive environment

• Strong feedback culture to help build an engaging workplace;
• Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.

Other Benefits

• Marriage Gift policy
• Paternity & Adoption leaves
• Interest free loan policy
• Salary advance policy
• Covid support taskforce
• Well being initiatives